To whom it may concern,
I would like to say how impressed I am to receive such wonderful service from Julie Notely. From the first time we spoke, she continues to exceed my expectations of customer service. She is very efficient, patient, knowledgeable and offers alternatives to suit my queries. I feel she has a smile on her face when answering my queries, which makes it a great holiday planning experience.
Julie is truly an asset to your company. She is absolutely amazing.