Contact Us

The recent relaxation in COVID related restrictions has prompted a surge of interest from members in booking holidays again. This has meant that phone calls into Classic’s offices have risen sharply in the past week, causing some unfortunate wait times for members wishing to speak to our consultants.

We have increased shifts and deployed staff from other areas to help answer the calls.. However, we have the following advice to help you avoid a wait:

  • If you want to book a holiday, use the online booking portal where possible.
  • Take advantage of our online chat facility which is available across all of our member websites.
  • Fill in an online enquiry form (below) if you have a query.
  • If you are calling about your resort levies, feel free to call the resort directly.

Thank you so much for your patience.

Visit here for more information on the latest Coronavirus (COVID 19) Government Travel Announcements.

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Additional Online Member Forms:

  • Member Authority Form
    Classic Holidays strictly adheres to Privacy Legislation, therefore, we can only speak with the person(s) named on your account. To
    add an authority to your account or remove an existing authority, please fill out this form.
  • Resort Plus Program
    The Program allows Classic Holiday Club Points & Play members the option of exchanging weeks entitlements they own (equivalent to a minimum of one week’s entitlement) into Classic Holiday Club and receiving points to be used through the Points & Play system. Terms & Conditions apply.
  • Holiday Enquiry
    Thinking of going on holiday? Well let’s get you there, fill in this request form with as much detail as possible and the team will get in touch. 


Classic Holidays – New Zealand

Classic Holidays New Zealand Office is located in Christchurch on New Zealand’s South Island.

Office Hours

Our office hours are 9am to 5pm Monday to Friday, NZ time.

Local Call:

0508 578 888 (NZ)

International Call:

643 377 5888


643 377 6116

Postal Address:

PO Box 1648, Christchurch, NZ 8140

Street Address:

47 Mandeville Street
Christchurch, NZ 8011